Tourist03363115373
19 agosto 2023
Giving any place a poor review is difficult for me, as usually there’s at least a couple good things about a hotel that can be highlighted. Sadly, this is my first 2/5 review. If it hadn’t been for the comfy bed, it’d be 1/5. Besides the convenient location between Oslo and Bergen and a nicely styled front desk area, the rest of the experience was lacking. Check-in and check-out was conducted by rather disinterested staff, and my room, a bit on the small side (this was just a stopover for the night) was incredibly noisy as there was some sort of machinery on the floor above making a loud humming sound that even ear plugs couldn’t cancel out. I called the night manager at 1 a.m. asking if there were any other rooms available, and was promised to be called back within two minutes as they apparently were busy. The callback never happened. The room literally had no extra power outlets for charging your phone and laptop (which is insane) and it was rather drab and outdated, with stains on the carpet and bedframe. Even more amazing was the lack of curtains in front of the window. Despite paying a somewhat low rate (by Norwegian standards) for a smaller single room, one should at least be allowed to expect a decent night’s sleep - the main function of any hotel. Leaving more exhausted in the morning than the night I arrived is somewhat of a major letdown. This place has so much potential - but they need to step up their game. Just my 2 cents.
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